ADropZero

Return Policy

Last updated: 20 June 2026

We want you to be happy with your purchase. If something isn’t right, you may request a return within 7 days of delivery, subject to the conditions below.

Eligibility

  • The item must be unused, unworn, and in its original condition with all tags and packaging intact.
  • You must provide proof of purchase (order number and registered phone/email).
  • The return request must be raised within 7 days of delivery.

Non-returnable items

  • Innerwear, lingerie, socks, and other intimate apparel, for hygiene reasons.
  • Beauty and personal-care products that have been opened or used.
  • Grocery, food, seeds, and perishable items.
  • Items marked “non-returnable” on the product page or sold under clearance.

How to start a return

Contact us through our Contact page with your order number and the reason for return, along with photos if the item is damaged or defective. Our team will guide you through the pickup or return shipping process.

Damaged or wrong items

If you received a damaged, defective, or incorrect item, please report it within 48 hours of delivery and we will arrange a replacement or full refund at no cost to you.

After your return is received

Once we receive and inspect the returned item, we will approve your refund or replacement. Refunds are handled as described in our Refund Policy.